Privacy Policy

Last updated: 28 April 2026

EMY NAILS LTD (trading as "Vuviet Nails", Company No. 17113485, registered at 29 Winchcombe Street, Cheltenham, England, GL52 2LZ) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our website and services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

EMY NAILS LTD
29 Winchcombe Street, Cheltenham, England, GL52 2LZ
Email: [email protected]
Phone: +44 7476 663 635

2. Information We Collect

We may collect the following personal data:

Contact information: name, email address, phone number — provided when you submit the contact form or book an appointment.
Appointment details: preferred date, service of interest, and any messages you send us.
Technical data: IP address, browser type and version, time zone setting, operating system and platform — collected automatically via cookies and similar technologies.

3. How We Use Your Data

We process your personal data for the following purposes:

To respond to your enquiries and manage appointment bookings.
To provide our nail care services.
To communicate with you about your appointments or services.
To improve our website and user experience.
To comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

Consent: when you submit the contact form and explicitly agree to data processing.
Contractual necessity: when processing is required to provide services you have requested.
Legitimate interests: to improve our services and maintain website security.
Legal obligation: to comply with applicable laws and regulations.

5. Cookies

Our website uses cookies to remember your cookie consent preference. We do not use tracking or advertising cookies. You can manage cookie settings through your browser preferences.

6. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:

When required by law or legal process.
With service providers who assist in operating our website (e.g., hosting), who are contractually obligated to protect your data.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact form data is retained for up to 12 months after your last interaction, unless a longer retention period is required by law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/HTTPS encryption.

9. Your Rights

Under UK GDPR, you have the following rights:

Right of access: request a copy of your personal data.
Right to rectification: request correction of inaccurate data.
Right to erasure: request deletion of your personal data.
Right to restrict processing: request limitation of data processing.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interests.
Right to withdraw consent: withdraw your consent at any time.

To exercise any of these rights, please contact us at [email protected].

10. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Website: ico.org.uk
Helpline: 0303 123 1113

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.