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Terms of Service

Last updated: 28 April 2026

These Terms of Service ("Terms") govern your use of the Vuviet Nails website (vuvietnails.uk) and the nail care services provided by EMY NAILS LTD (Company No. 17113485), registered at 29 Winchcombe Street, Cheltenham, England, GL52 2LZ. By using our website or services, you agree to these Terms.

1. Our Services

Vuviet Nails provides professional nail care services including, but not limited to:

All services are provided at our salon located at 29 Winchcombe Street, Cheltenham, GL52 2LZ. Prices listed on our website are indicative starting prices in GBP (£) and may vary depending on the complexity and specifics of the requested service. Final pricing will be confirmed at the time of booking or consultation.

2. Service Fulfilment

All services are delivered in person at our salon. Appointments are typically fulfilled on the date and time agreed during booking. Service duration varies depending on the treatment:

No physical goods are shipped or delivered. All services are completed on-site during your appointment.

3. Booking and Appointments

Appointments can be made by contacting us via:

A booking is confirmed once you receive a confirmation from us. We recommend arriving 5 minutes before your scheduled appointment time.

4. Cancellations and Rescheduling

We kindly request at least 24 hours' notice for cancellations or changes to appointments. Late cancellations or no-shows may be subject to a cancellation fee at our discretion.

5. Payment

Payment is due at the time of service. We accept cash and bank transfer. Payment details and invoices are provided separately and are not processed through this website.

6. Health and Safety

Your safety is our priority. We maintain the highest standards of hygiene and use sterilised equipment for every client. Please inform us of any allergies, skin conditions, or health concerns before your appointment. We reserve the right to decline service if we believe it may pose a health risk to the client or our staff.

7. Refunds and Complaints

We strive to ensure complete satisfaction with every service. If you are not satisfied with the results:

To raise a complaint, please email [email protected] or call us at +44 7476 663 635.

8. Customer Support and Dispute Resolution

For any questions, concerns, or disputes regarding our services, please contact us directly:

We aim to resolve all disputes promptly and fairly. If we cannot resolve a dispute directly, you may refer the matter to relevant consumer dispute resolution bodies in England and Wales.

9. Intellectual Property

All content on the Vuviet Nails website — including text, images, design, and branding — is the property of EMY NAILS LTD and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

10. Limitation of Liability

While we take every precaution to deliver safe, high-quality services, EMY NAILS LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, except where liability cannot be excluded by law.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our website or services after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact

EMY NAILS LTD (trading as Vuviet Nails)
29 Winchcombe Street, Cheltenham, England, GL52 2LZ
Email: [email protected]
Phone: +44 7476 663 635
Company No. 17113485